HR Hero On-Site Workshops
Customized Training for HR, Supervisors and
C-level Executives

You'll bring the trusted name in HR and employment law information to your organization when you make HR Hero On-Site Workshops the answer to your training challenges. These events are:

• Hassle-free: Save time by having the HR Hero training experience come to your office
• Customized: Each course is customized to meet your company’s training needs and state-specific compliance requirements
• Flexible: All courses are designed to work around your busy schedule and can be reserved as half-day, full-day or two-day formats
• Cost-effective: Provide a large group of employees with a valuable learning experience at a fraction of the cost
• Confidential: Safeguard your company’s proprietary information by keeping it where it belongs: in the office

Choose from an array of our most highly-rated HR Hero seminars and master classes…

Employment Law

• Bulletproof Your Organization Against Employee Lawsuits: What Supervisors Need to Know
• Background Checks: Follow the Rules, Know the Risks, Reap the Rewards
• How HR Can Help Senior Managers Sidestep the “Workplace Danger Zones”
• The Essential Employment Law Course for HR
• Hiring and Firing Strategies for Taming the Lawsuit Monster

HR Hero Master Classes

• FMLA Master Class: An Advanced Course for Employers
• Wage & Hour Master Class: An Advanced Course on Overtime Compliance
• ADA Master Class: An Advanced Course on Compliance and Accommodation Challenges

Leadership Development for Supervisors

• Leadership Skills for First-Time Supervisor
• How to Handle Difficult Conversations with Employees: What Every Supervisor Needs to Know

Workplace Safety

• Total Crisis Management for HR Professionals
• Preparing for the Avian Flu: New Requirements and Legal Guidelines for Employers
• Substance Abuse’s Escalating Cost: How HR Can Spot, React, and Control It

For more information about HR Hero On-Site Workshops, please contact Ralph Gaillard by e-mail at rgaillard@mleesmith.com. Or call toll-free 800-274-6774.

HR Technology

• Intranet University for HR: Log On to Peak Workforce Performance
• Recruiting Top Talent With Blogs, Podcasts, and Other Social Media

Workforce Diversity

• Boomers vs. Millennials: Eliminating Multi-Generational Friction in Your Workplace
• Recruiting and Retaining Top Multicultural Talent
• Diversity Metrics: Measure the Financial Performance of Diversity Programs

Talent Management

• Succession Planning the Right Way: How to Work with Senior Managers in Finding the Next Generation of Leaders
• Power Hiring Workshop: Strategies for Selecting the Best Person for Every Job
• The Flexibility Factor: Create the Best Work Environment for Employees and Your Bottom Line
• Employee Engagement Boot Camp: How to Make the Company One of the Most Important Things in an Employee’s Life
• How to Conduct “Win-Win” Performance Evaluations to Boost Morale and Productivity

HR Metrics

• How to Measure HR’s Business Performance
• Union Avoidance
• Train Your Supervisors to Keep Unions at Bay
• Communication Strategies for HR
• How to Sharpen HR Messages and Core Business Writing Skills
• Communicating Layoffs with Care: How to Make RIFs Less Painful

For more information about HR Hero On-Site Workshops, please contact Ralph Gaillard by e-mail at rgaillard@mleesmith.com. Or call toll-free 800-274-6774.

HR Hero On-Site Workshops Faculty

John B. Phillips
John B. Phillips is a Deputy General Counsel with Coca-Cola Enterprises and also of counsel with the law firm of Miller & Martin. In addition to defending employers against lawsuits, he is in constant demand for on-site employment law training and risk assessment.

Mr. Phillips is the acclaimed host of the national award-winning Danger Zones for Supervisors video-based training program, now available in a completely updated 3rd edition entitled "12 Danger Zones for Supervisors." Listed in "The Best Lawyers in America" for labor and employment law, Mr. Phillips has been hailed by the nation's top HR magazines for his ability to communicate workplace law in clear English. He is editor of a monthly employment law newsletter and author of two books on employment law.

Michael McCourt
As president of Michael G. McCourt Associates, Michael has designed and developed threat management protocols, crisis management procedures, and consequence management strategies for a variety of prominent companies, including General Dynamics, State Street Corporation, Kronos Incorporated, and Mercury Computer.

Mr. McCourt is a prominent requested speaker and author, and has addressed hundreds of audiences both nationally and internationally. He is an adjunct instructor for the USDA Graduate School in Washington D.C., and a former instructor for Boston University’s Corporate Education Center, where he developed and facilitated courses on project management leadership.

Carol Hacker
Carol Hacker is a celebrated speaker, author, and founder-president of Hacker & Associates, a management consulting and seminar company headquartered in Atlanta, Georgia. She is nationally recognized as a “high-content presenter who motivates” and her insights are sought after by many of the country’s most influential and competitive businesses and associations.

Carol has presented several HR Hero Audio Conferences on topics including how to have difficult conversations with employees, employee retention, hiring, and performance evaluations, and she has spoken at the Strategic HR Leadership Summit.

Carol is the author of over 350 published articles and 13 books, including the bestseller “Hiring Top Performers: 350 Great Interview Questions for People Who Need People.” She has presented conferences and audio programs to hundreds of thousands of attendees.

Carol’s thought-provoking, skill-building programs are guaranteed to energize your audiences with loads of practical information that can be put to use immediately. Her viewpoint is the result of her successful twenty-six year business career including a position as the Director of Human Resources for the North American Division of a European manufacturing company.

Mel Kleiman
With more than 30 years of research and consulting work to his credit, Mel Kleiman, CSP (Certified Speaking Professional) is an internationally-recognized authority on recruiting, selecting, and retaining employees. As president of the Houston-based Humetrics, Inc., he has solved hiring challenges for world-class organizations, trade associations, and many smaller regional businesses, including Dominos Pizza, Phillips 66, Time Warner, the Food Marketing Institute, the National Restaurant Association, and the National Association of Convenience Stores.

Mr. Kleiman has been featured on CNN Headline News and his articles have appeared in hundreds of trade journals, human resource magazines, and association newsletters. His published work includes Recruit Smarter, Not Harder with Brent Kleiman; 180 Ways to Build a Magnetic Culture with Eric Harvey; 267 Hire Tough Proven Interview Questions; and Hire Tough, Manage Easy: How to Find and Hire the Best Hourly Employees. A Certified Speaking Professional (CSP) by the National Speakers Association (NSA), Mr. Kleiman is a long-standing member of the Society of Human Resources Management.

Carlos Conejo
Carlos Conejo is President of Multicultural Associates, a management consultancy that specializes in workforce development for multicultural organizations. He has worked with a diverse client base, including major health care organizations, the Armed Forces, automotive and travel industries.

Carlos has been lecturing and consulting internationally on management and supervision, coaching and multicultural issues in the U.S., Canada, Puerto Rico and the United Kingdom. He has conducted nationwide training seminars on demographics management and diversity and has been trained in demographics, workplace coaching and leadership development. He has also been named one of the top U.S. Hispanic speakers by the independent firm Market Data. Carlos is the author of several books, including Motivating Hispanic Employees: A Practical Guide to Understanding & Managing Hispanic Employees and the newly released Recruiting and Retaining Multicultural Employees.

Alicia Mandel
Alicia Mandel is the Director of Learning and Leadership Development for the United States Olympic Committee. In this role, she is responsible for assessing, developing, and implementing a comprehensive leadership curriculum for the USOC and the National Governing Bodies, along with overseeing an innovative career development and succession planning program. In addition, Mandel coordinates the development, the vision, and the strategic plan for the USOC's Olympic University, which aims to provide learning to multiple constituencies – employees, leaders, coaches, athletes, corporations, and non-profits. She is also responsible for overseeing a technical skills training program for the 400-plus USOC employees.

Prior to joining the USOC, Mandel was the Director of Leadership Development for Asurion, Inc. in Nashville, Tennessee. With more than 5,000 employees, Asurion is the largest provider of wireless insurance and the fourth largest wireless repair center in the U.S. In her role for Asurion, Mandel focused on building, implementing, and managing change associated with leadership infrastructure, as well as corporate leadership education.

Mandel spent 10 years in the Human Resources division of American Express. From 1993-2003, Mandel was the Director of Employee Engagement for the company. She was responsible for developing strategies to drive business performance through such areas as change management, employee retention, orientation and on-boarding, and integration of work/life initiatives. Mandel was also the Director of Business Consultant Learning and Development from 1995-2002, where she consulted American Express employees and leaders in such areas as organizational development, performance support, employee engagement, and leadership development.

Claudia Schwartz
Cláudia Schwartz, has over twenty-five years of experience in human resources management with multi-industry companies of up to 10,000 employees. Cláudia has established and managed HR departments at both large and developing companies. Cláudia has been the HR consultant appointed by the courts to implement one of the largest sexual harassment /discrimination EEOC Consent Decrees in history.

Her twenty-five-year experience in investigations of discrimination, harassment, and retaliation complaints has made Cláudia an objective and solutions-oriented investigator, expert witness, and harassment prevention trainer. Cláudia’s work with senior executives and boards of directors ranges from liability prevention to leadership development and organizational effectiveness. Cláudia’s association with the University of California at San Diego as Director of the HR Leadership Program, faculty, and member of the HR Advisory Board maintains her HR consulting knowledge up-to-date from theoretical frameworks to awareness of most successful practices across industries.

Don Ranly
Don Ranly, Ph.D., is professor emeritus of the Missouri School of Journalism where he taught for 32 years and was head of the magazine program for 28 years. He has an M.A. in journalism and an M.A. in speech from Marquette University, a certificate in film, radio and television from New York University and a doctorate in journalism from the University of Missouri.

Dr. Ranly worked as a newspaper reporter, a magazine editor, a weekly columnist, a radio host and a television producer, director and host. An author of articles and books on writing and editing, he has conducted more than 1,000 seminars for individual newspapers and magazines, corporations, associations and organizations of all kinds.

He is co-author of News Reporting and Writing (8th ed.), Telling the Story: The convergence of Print, Broadcast and Online Media (2nd ed.) and Beyond the Inverted Pyramid (all with Bedford/St. Martin's) and author of Publication Editing (Kendall/Hunt). He has compiled a book of readings The Principles of American Journalism (Kendall/Hunt). In addition to teaching writing, editing and publishing courses at the Missouri School of Journalism, his academic areas included the principles and ethics of American journalism and General-Semantics.

Shel Holtz
For almost 30 years, Shel Holtz has helped organizations like Intel, Sears, Disney, FedEx, The World Bank, National Geographic, The American Red Cross, General Mills, PepsiCo, Aetna, and John Deere use new technologies to solve strategic issues and challenges. An Accredited Business Communicator (ABC), Shel is considered the leading expert in effectively communicating in today's online world.

His latest book, “How to Do Everything With Podcasting” was published by McGraw-Hill in June 2007. Since 2004, Shel has co-hosted a weekly podcast: “For Immediate Release,” which offers news and commentary on how technology is transforming organizations. He is also the author of “Blogging for Business,” co-written with Ted Demopoulos and the “Intranet Advantage,” published by Ziff-Davis Press.

Shel's expertise includes compensation and benefits communications, change management, organizational culture, communicating business initiatives, and communications research. He has been a featured speaker at a variety of professional development events, including programs for the American Association of Collegiate Schools of Business, the International Association of Business Communicators (IABC), and the Western Pension & Benefits Conference.

Wilma Mathews
A sought-after international speaker, Wilma K. Mathews has conducted extensive media relations seminars, has provided media training for corporate executives, and is the co-author of “On Deadline: Managing Media Relations.” With more than 30 years experience in communication management, corporate communication, and internal public relations, Wilma is highly qualified to conduct this program. Now the Director of Constituent Relations at Arizona State University, she previously held a variety of communication positions at AT&T and was involved in the company's historic downsizing and restructuring initiatives. Wilma is also a Faculty Associate at the Walter Cronkite School of Journalism and Mass Communication at Arizona State University.

For more information about HR Hero On-Site Workshops, please contact Ralph Gaillard by e-mail at rgaillard@mleesmith.com. Or call toll-free 800-274-6774.