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HR Hero Audio Conference on CD
Violent or Aggressive Workplace Behavior: How to Protect Against This Threat
Presented by Michael G. McCourt
April 11, 2006

Even though the live seminar on this topic has already taken place, you can still hear it! For your convenience, we've recorded it on CD, so you can listen when you have time or share it with colleagues in your organization.

Violent or Aggressive Workplace Behavior: How to Protect Against This Threat

What's the fastest-growing workplace threat that most HR professionals don't have on their radars? Employees displaying aggressive or violent behavior in the office.

The statistics are certainly startling: almost 2 million employees are abused physically or verbally each year. According to survey done last year on workplace violence, 58 percent of senior HR executives reported that an employee had threatened a senior manager in the last 12 months.

Do you have the skills required to manage and defuse this unique risk? Ignoring this threat or being unprepared to deal with a volatile worker could put your employees’ safety at risk -- and even lead to huge OSHA fines for your company.

Don’t wait until it’s too late. Participate in this new HR Hero audio conference and gain the skills needed to prevent aggressive behavior from occurring and react appropriately when an employee exhibits unacceptable behavior.

You’ll learn:

  • The personal and organizational dynamics that encourage aggression to exist at work
  • How to spot the warning signs of inappropriate behavior in the workplace
  • Common reasons why managers and supervisors are reluctant to intervene at the first sign of a problem
  • What to do when an employee exhibits aggressive behavior and why immediate intervention is critical to defusing the incident and the employee
  • The critical role documentation plays in addressing the inappropriate behavior -- and reducing a company’s future liability
  • Steps needed to reintegrate an employee who’s displayed aggressive behavior, into the workforce
  • How to craft the contract required between the manager and employee before moving forward - and when it may not be possible to invite the employee back on the job

Violent or Aggressive Workplace Behavior: How to Protect Against This Threat is just $197.


or call (800) 274-6774

You risk nothing by purchasing because we will refund every penny, no questions asked, if you are in any way dissatisfied with this HR Hero audio seminar on CD.

Because Violent or Aggressive Workplace Behavior: How to Protect Against This Threat is an audio seminar on CD you enjoy:

  • Fast, convenient learning without any out-of-office time lost.
  • No travel-related expenses or complications.
  • The perfect way to train as many employees as you like.

About Your Guest Speaker, Michael G. McCourt

As president of Michael G. McCourt Associates, Inc., Michael has designed and developed threat management protocols, crisis management procedures and consequence management strategies for a variety of organizations.

He has more than 30 years of law enforcement and security consulting experience, including15 years on the street in law enforcement. Michael has also delivered courses on workplace violence for numerous organizations, including Associated Industries of Massachusetts, General Dynamics, State Street Corporation and the Flaschner Judicial Institute.

Michael’s extensive experience stems from his years working with key professional affiliations that include the Employee Assistance Professionals Association, where he is a Certified Employee Assistance Provider (CEAP), the American College of Forensic Examiners, where he is Certified in Homeland Security (CHS-III), the American Society for Industrial Security, and the American Society for Training and Development, where he served as president for three consecutive terms.

He was also a contributing author to the book; Workplace Hostility...Myth & Reality, by Gerald W. Lewis and Nancy Zare.

 


or call (800) 274-6774

How does an Audio Conference on CD work?

An HR Hero Audio Conference on CD is a previously-recorded seminar that you listen to on your computer, auto, or home CD player. With each event focusing on one area of employment law, you can quickly catch up on the latest developments in employment law and HR issues, as your schedule permits.

Quick: Depending on the topic, HR Hero Audio Conferences normally range from an hour to 90 minutes, and we'll stay right on schedule.

Convenient: Listen at your own convenience, and share the CD with others in your department.

Expert: The HR Hero Audio Conference presenters are nationally known employment attorneys or HR experts. They quickly and concisely explain what you really need to know about the topic.

Violent or Aggressive Workplace Behavior: How to Protect Against This Threat is $197.


or call (800) 274-6774


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