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HR Hero Audio Conference on CD and Streaming Audio
Addressing Employee Complaints: How Supervisors Can Sidestep Legal Dangers
Presented by Candace M. Kollas
December 5, 2007

With each CD purchase, you get FREE access to streaming audio. CD and streaming audio are available 3 days after each live event.


Even though the live seminar on this topic has already taken place, you can still hear it! For your convenience, we've recorded it on CD and audio stream, so you can listen when you have time or share it with colleagues in your organization.

Addressing Employee Complaints: How Supervisors Can Sidestep Legal Dangers is just $227
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or call (800) 274-6774

Each CD purchase comes with FREE audio stream access!


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Within the last decade, monetary settlements for sexual harassment charges filed with the Equal Employment Opportunity Commission (EEOC) jumped from $12 million to more than $50 million.

And earlier this year, two Nashville laborers, whose repeated requests for co-workers to stop calling them "boy" were ignored for six years, were awarded $350,000 each in compensatory damages by the U.S. District Court for the Middle District of Tennessee (Bailey v. USF Holland Inc.).

Don't allow an employee complaint to lead to a devastating lawsuit. Help your supervisors keep harassment complaints, discrimination charges, or other workplace issues from spilling into the courtroom. Register your leaders today for the all-new HR Hero audio conference, Addressing Employee Complaints: How Supervisors Can Sidestep Legal Dangers.

In just 60 minutes, your supervisors will learn how to gauge the need for a major internal investigation and proper action to take when faced with legally risky workplace situations, including:

  • When an internal investigation is required by law or if there is a legal issue involved
  • When it is necessary to contact inside or outside counsel
  • How management can avoid misjudging the situation
  • Questioning techniques to discover the real issues involved in the situation at hand
  • What supervisors should do if new facts come to light that reveal the situation is more serious than first thought
  • When employers can use the Ellerth/Faragher defense in cases of sexual harassment (The defense is named for two U.S. Supreme Court cases establishing that employers aren’t responsible for supervisors’ sexual harassment if management has taken care to prevent and correct actions and the employee unreasonably failed to take advantage of protection.)
  • Documentation tips for handling the various types of complaints
  • The proper steps for closing different types of investigations
  • And there's so much more...

Addressing Employee Complaints: How Supervisors Can Sidestep Legal Dangers is just $227.

Order Button
or call (800) 274-6774

You risk nothing by purchasing because we will refund every penny, no questions asked, if you are in any way dissatisfied with this HR Hero audio seminar on CD and streaming audio.

Because Addressing Employee Complaints: How Supervisors Can Sidestep Legal Dangers is an audio seminar on CD you enjoy:

  • Fast, convenient learning without any out-of-office time lost.
  • No travel-related expenses or complications.
  • The perfect way to train as many employees as you like.

About Your Guest Speaker, Candace M. Kollas

Candace KollasCandace M. Kollas is the President of Workable Options, an Atlanta-based HR/management/employment law consulting firm that specializes in delivering concrete new solutions to today's toughest HR and employment-law-related challenges.

Ms. Kollas' clients include Coca-Cola Enterprises, AOL/Time Warner, Mercedes Benz U.S. International, The Virginia Department of Transportation, Greenville County, SC, Georgia State University, The University of Oklahoma, The Southcentral Foundation, Fairfield Language Technologies and many other premier companies and organizations.

She has represented corporate, governmental, and individual clients in all aspects of employment litigation, mediation, and training for over 10 years. Prior to founding Workable Options, Ms. Kollas practiced labor and employment law for law firms in Georgia, as well as with the Employment Division of the Office of the Florida Attorney General. As a practicing attorney, Ms. Kollas specialized in litigating employment discrimination cases for individuals and organizations.

As an expert in workplace issues, Ms. Kollas is authorized by the federal government to investigate all aspects of federal EEO complaints and has conducted over 75 workplace investigations. She frequently conducts on-site training for employers, including a week-long "boot camp" for new managers. She assisted Coca-Cola Enterprises in the development of its integrated Conflict Management Systems, and is currently the Master Trainer for the nationwide implementation of that system. She has been published on the subject of Integrated Conflict Management Systems, was a professor at a local Atlanta college, and is a nationally renowned speaker.

 

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or call (800) 274-6774

How does an Audio Conference on CD and streaming audio work?

An HR Hero Audio Conference on CD is a previously-recorded seminar that you listen to on your computer, auto, or home CD player. With each event focusing on one area of employment law, you can quickly catch up on the latest developments in employment law and HR issues, as your schedule permits. Plus, you get access to the seminar material downloads.

Quick: Depending on the topic, each HR Hero Audio Conference recording normally ranges from an hour to 90 minutes.

Convenient: Listen at your own convenience, print the conference materials, and share the CD with others in your department. You can listen to the audio stream immediately or as often as you like for 30 days.

Expert: The HR Hero Audio Conference presenters are nationally known employment attorneys or HR experts. They quickly and concisely explain what you really need to know about the topic.


Addressing Employee Complaints: How Supervisors Can Sidestep Legal Dangers is $227.

Order Button
or call (800) 274-6774



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