HR Hero Audio Conference on CD and Streaming Audio
When Employees Bring Personal Problems to Work: The Proper HR Response
Presented by Dr. Bev Smallwood
January 31, 2008

With each CD purchase, you get FREE access to streaming audio. CD and streaming audio are available 3 days after each live event.

Almost 40% of America's workers will be caring for elderly family members in the next 20 years, according to Washington College of Law at American University. And many of these individuals are facing home foreclosures! There were 224,451 foreclosures filed in October, up 94% from last year. Add in high energy prices and a tightening credit market, and you've got a recipe for a stressed-out workforce.

As employees find it increasingly difficult to keep personal problems personal, how can employers help them address these issues before they hamper performance?

Learn how to help troubled workers become psychologically stronger and more productive by participating in the all-new audio conference hosted by licensed psychologist, Dr. Bev Smallwood, When Employees Bring Personal Problems to Work: The Proper HR Response.

In just 90 minutes, you'll learn:

• Tell-tale signs that an employee is facing significant problems at home
• Why it’s really impossible for workers to “leave their personal problems at the door"
• How to approach employees dealing with personal issues, including how to refer troubled workers to an Employee Assistance Program (EAP) without offending them
• Real-life examples of how your workers' personal problems can impact productivity and your organizations's goals
• Issues and traumas that your employees might be facing, including death of a loved one, illness, caring for a sick family member, divorce, fear of layoffs, economic downfall or loss of a home due to the current mortgage crisis
• Helpful advice and suggestions that HR managers and supervisors can offer to a grieving worker
• Common reactions of employees who have been traumatized and the impact a trauma has on their work performance
  
• 10 critical choices that people make when dealing with a traumatic issue or major disappointment, such as denial vs. reality, victimhood vs. responsibility, avoidance vs. courage and powerlessness vs. purpose
• A hands-on look at the different levels of denial and how you can coach employees into acceptance
• Practical strategies for persuading a worker to let go of bitterness and take practical steps to forgiveness
• How to determine if an employee with personal problems is in normal grief or debilitating depression
  
• The secret to helping a worker overcome avoidance, common after a traumatic event
• How to encourage an employee to stop feeling like a victim and take control of his or her life
  

The use of this seal is not an endorsement by HRCI of the quality of the program. It means that this program has met HRCIs criteria to be pre-approved for recertification credit.

CREDIT INFORMATION: This program has been approved for 1.5 recertification credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

Because When Employees Bring Personal Problems to Work: The Proper HR Response is an audio seminar on CD you enjoy:

• Fast, convenient learning without any out-of-office time lost.
• No travel-related expenses or complications.
• The perfect way to train as many employees as you like.

or call (800) 274-6774

How does an Audio Conference on CD and streaming audio work?

An HR Hero Audio Conference on CD is a previously-recorded seminar that you listen to on your computer, auto, or home CD player. With each event focusing on one area of employment law, you can quickly catch up on the latest developments in employment law and HR issues, as your schedule permits. Plus, you get access to the seminar material downloads.

Quick: Depending on the topic, each HR Hero Audio Conference recording normally ranges from an hour to 90 minutes.

Convenient: Listen at your own convenience, print the conference materials, and share the CD with others in your department. You can listen to the audio stream immediately or as often as you like for 30 days.

Expert: The HR Hero Audio Conference presenters are nationally known employment attorneys or HR experts. They quickly and concisely explain what you really need to know about the topic.

When Employees Bring Personal Problems to Work: The Proper HR Response is $227.

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