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Talent Retention
HR Hero Audio Conference on CD and Streaming Audio
Presented by Mel Kleiman
August 20, 2008
With each CD purchase, you get FREE access to streaming audio. CD and streaming audio are available 3 days after each live event.
Even though the live seminar on this topic has already taken place, you can still hear it! For your convenience, we've recorded it on CD and audio stream, so you can listen when you have time or share it with colleagues in your organization.
Job dissatisfaction is at an all-time high, according to a recent survey by the Conference Board. More than 50% of employees said they dislike their current jobs. This "disengagement" is evident among hourly workers, 50% of whom quit within the first six months on the job, according the Bureau of Labor Statistics. Much of this turnover is due to poor supervision. A 2007 SkillSoft poll found more than 30% of respondents did not think their supervisors were qualified to lead.
Help your supervisors reduce turnover of hourly workers and acquire the tools and techniques to develop a frontline workforce that's committed for the long haul by registering your leaders for the all-new HR Hero audio conference, Keep Your Dream Team: What's Working in Frontline Talent Retention. In just 60 minutes, your managers will learn new leadership skill sets to improve frontline employee performance and morale, including:
- What frontline employees really want from their work experiences, why some supervisors don't understand these expectations, and how managers can meet those expectations
- How supervisors can (and must) use the concepts of trust and respect to motivate their frontline employees to new levels of commitment and job satisfaction
- How rewards and recognition play key roles in retaining hourly workers
- Fun. It’s not a productivity killer; it’s a big part of retaining frontline employees. Your supervisors will learn how to bring the fun factor to work and still take care of business.
- How a well-executed onboarding strategy can help reduce turnover
- How supervisors can make sure they’re selecting the right person for the job, including hiring "tough," and asking key questions about your organization’s work environment, and how to determine if a frontline employee's work style will mesh with your manager's leadership style
- How to motivate employees at the key points that make or break a decision to stay with your organization, including the frontline employee’s first hour, first day, first week, first paycheck, and first anniversary
- How changes in U.S. labor force, employee attitudes toward work, and the way companies do business have created an entirely new approach to retention
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Keep Your Dream Team: What's Working in Frontline Talent Retention is just $227.

or call (800) 274-6774
You risk nothing by purchasing because we will refund every penny, no questions asked, if you are in any way dissatisfied with this HR Hero audio seminar on CD and streaming audio.
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The use of this seal is not an endorsement by HRCI of the quality of the program. It means that this program has met HRCIs criteria to be pre-approved for recertification credit.
CREDIT INFORMATION: This program has been approved for 1 recertification credit hour through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
Because Keep Your Dream Team: What's Working in Frontline Talent Retention is an audio seminar on CD you enjoy:
- Fast, convenient learning without any out-of-office time lost.
- No travel-related expenses or complications.
- The perfect way to train as many employees as you like.
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Mel Kleiman is recognized as today’s most influential expert on how to hire and retain the best frontline employees and their managers. Mel founded Humetrics, in 1976, when he realized that while there were an abundance of books on the market to help hiring managers recruit professional staff, but there was a dearth of resources for those who hire frontline hourly workers.
Mel’s subsequent success is a result of his passion for helping employers minimize costly employee turnover, his extensive research work, his practical experience from owning 9 Hertz Car Rental Franchises and his development of simple, but effective tools and systems that solve common problems in the workplace.
His speaking, training, and consulting work with hundreds of clients over the years keeps him on the cutting-edge of today’s best practices and procedures for hourly employee recruiting, selection, and retention.
Mel has authored five books including the bestselling Hire Tough, Manage Easy; 267 Hire Tough Interview Questions; Recruit Smarter, Not Harder; 180 Ways to Build a Magnetic Culture; and So, You Got the Job – Now What?
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or call (800) 274-6774
An HR Hero Audio Conference on CD is a previously-recorded seminar that you
listen to on your computer, auto, or home CD player. With each event focusing on
one area of employment law, you can quickly catch up on the latest developments
in employment law and HR issues, as your schedule permits. Plus, you get access to the seminar material downloads.
Quick: Depending on the topic, each HR Hero Audio Conference recording normally
ranges from an hour to 90 minutes.
Convenient: Listen at your own convenience, print the conference materials, and share the CD with
others in your department. You can listen to the audio stream immediately or as often as you like for 30 days.
Expert: The HR Hero Audio Conference presenters are nationally known
employment attorneys or HR experts. They quickly and concisely explain what you
really need to know about the topic.
Keep Your Dream Team: What's Working in Frontline Talent Retention is $227.
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or call (800) 274-6774
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