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Workplace Violence


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Federal and state job safety laws require employers to make reasonable efforts to provide a safe workplace. That duty may include steps to reduce the risk of violence. The federal Occupational Safety and Health Administration (OSHA) as well as some state agencies have issued guidelines for health care operations, night retail establishments, and employers in general.


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Those guidelines are designed to help employers fight violence, but they also raise the prospect of OSHA citations if the problem is ignored. Employers also may be liable for negligence if they fail to exercise ordinary care to avoid potential violence. Violence by employees can create liability for negligent hiring, retention, supervision, or training if their conduct was reasonably foreseeable.

Employers and business property owners also face potential liability for failing to address an increased risk of violence from the outside, such as a threat of nighttime assaults or robberies in a high-crime area. Workers’ compensation laws cover some workplace injuries due to violence, but not all. The rules vary from state to state.

Identifying possible vulnerabilities to workplace violence and ways to prevent or reduce the risk of violence is a key part of crisis planning for businesses. America's workplaces also have become venues for virtually all forms of violence -- from verbal threats to murder. No industry has escaped the occurrence of workplace homicide.

And all targets of major terrorist attacks in the U.S. have been workplaces -- the World Trade Center, the Pentagon, the Alfred P. Murrah Federal Building in Oklahoma City, and media outlets and government offices that received mail laced with anthrax.

Federal and state job discrimination laws compel employers to implement harassment policies and take prompt action when harassment occurs. Sexual, racial, and other forms of harassment can lead to liability for compensatory and punitive damages. In addition, federal law may expose employers to liability for gender-motivated violence.

Conducting background checks on job applicants is one weapon in an employer’s anti-violence arsenal. A thorough check may weed out someone with a history of violence or behaviors often associated with a heightened potential for violence.

Criminal history information, credit reports, and job references can provide important information. Substance abuse testing, psychological tests, and sharp interviewing also can be useful tools, not merely to avoid workplace violence but to hire effective, productive employees.

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Related articles on Workplace Violence from the State Employment Law Letters
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Tragic shootings at Henderson plant raise important issues
  Kentucky Employment Law Letter, August 2008
Supreme Court's first salvo in 200 years
  California Employment Law Letter, July 14, 2008
Preventing workplace violence
  Alabama Employment Law Letter, June 2008
Lessons learned from recent tragedies
  Delaware Employment Law Letter, November 2007
Posttraumatic stress disorder in the workplace: disability or threat?
  Utah Employment LawLetter, October 2007
How can I reduce the chance of workplace violence?
  New Mexico Employment Law Letter, August2007
Some lessons Tony Soprano never learned
  Oklahoma Employment Law Letter, August 2007
When disaster strikes, being prepared is paramount
  Nevada Employment Law Letter, May2007
Criminal conviction prohibition passes muster
  Pennsylvania Employment Law Letter, May2007

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